Medical Office Specialist

Responsibilities

• Provide clinical and administrative expertise at the reception desk to ensure high-quality patient care
• Manage patient scheduling, including booking, canceling, and rescheduling appointments
• Communicate effectively with patients and providers via telephone and in-person
• Perform patient check-in procedures and accurately document registration details
• Handle insurance verification and verify patient demographics
• Manage medical records by filing, retrieving, and delivering documents to appropriate departments
• Process financial transactions, including collecting co-pays and entering charges and payments into the system
• Maintain office efficiency by managing multi-line phones, faxing documents, and using office equipment

Requirements

• High School Diploma required; Bachelor's Degree preferred
• At least one (1) year of experience in a Medical Office Front Desk role
• Proficiency with basic office equipment such as copiers and fax machines
• Strong computer literacy and ability to navigate office software

About the Company

Sarah Cannon Research Institute (SCRI), a subsidiary of McKesson, is one of the world’s leading oncology research organizations. We conduct community-based clinical trials to advance therapies and improve outcomes for cancer patients globally. Our mission is to bring innovative medical minds and passionate caregivers together to redefine cancer care through clinical excellence and cutting-edge research.