Medical Office Specialist

Responsibilities

• Perform front desk functions including answering phones, greeting patients, and checking them in.
• Manage financial tasks such as verifying insurance, collecting co-pays, and processing patient payments.
• Accompany healthcare providers during patient visits to assist with documentation of assessments, exams, and treatment plans.
• Enter patient data, diagnoses, and pharmacy prescriptions accurately into the electronic health record (EPIC) system.
• Prepare deposit slips and run end-of-day reports to ensure accurate daily financial reporting.
• Maintain strict patient confidentiality and adhere to all HIPAA and agency privacy regulations.

Requirements

• High school graduate or equivalent.
• One year of experience in a medical office setting.
• Familiarity with medical terminology.
• Proficiency with Microsoft Office applications (Word, Excel, Outlook, etc.).

Preferred Qualifications

• Previous experience using an EHR/EMR system.
• Experience with EPIC software.

About the Company

Planned Parenthood Great Plains has been a leading provider of sexual and reproductive health care for more than 85 years. Serving communities across Arkansas, Kansas, Missouri, and Oklahoma, we provide high-quality, expert, and compassionate care to more than 30,000 people annually. We are committed to fostering a diverse and inclusive environment where all individuals are treated with dignity and respect.