Medical Office Assistant

Responsibilities

• Manage appointment scheduling and specialist consultations to ensure optimal clinic flow
• Act as the first point of contact for clients, providing warm and professional reception services
• Navigate incoming phone calls and manage appointment requests with accuracy
• Update and maintain medical records using Electronic Medical Record (EMR) systems
• Coordinate follow-up care and proactively contact clients regarding required tests or examinations
• Provide general administrative support, including filing, document management, and supply ordering

Requirements

• High School Diploma or equivalent
• Minimum 2 years of healthcare experience (clinical, administrative, or direct patient care)
• Familiarity with medical terminology and healthcare protocols
• Proficiency with Electronic Medical Record (EMR) systems
• Proficiency with Microsoft Word and email systems
• Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment
• Commitment to maintaining strict client confidentiality and privacy regulations

Preferred Qualifications

• Medical Office Assistant Certification
• Advanced knowledge of Microsoft Excel or other data management tools

Benefits

• Comprehensive total rewards package including competitive salary and bonus structures
• Minimum 3 weeks of vacation and a flexible benefits plan
• Generous company matched pension and share purchase programs
• Career growth and continuous learning & development opportunities

About the Company

TELUS Health is an IT leader in Canada focused on the health sector. We leverage leading-edge technology to create the future of health, empowering individuals to live their healthiest lives and making healthcare more accessible through innovative digital solutions.