Medical Office Assistant

Responsibilities

• Manage appointment scheduling and specialist consultations to ensure optimal clinic flow
• Act as the first point of contact for clients, providing warm and professional reception services
• Navigate incoming phone calls and manage appointment requests with accuracy
• Proactively contact clients regarding required tests, examinations, and follow-up care
• Update and maintain medical records using Electronic Medical Record (EMR) systems
• Provide general administrative support including filing, document management, and supply ordering

Requirements

• High School Diploma or equivalent
• Minimum 2 years of healthcare experience (clinical, administrative, or direct patient care)
• Familiarity with medical terminology and healthcare protocols
• Proficiency with Electronic Medical Record (EMR) systems
• Excellent written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong commitment to client confidentiality and privacy regulations

Preferred Qualifications

• Medical Office Assistant Certification
• Advanced knowledge of Microsoft Excel or other data management tools

Benefits

• Comprehensive total rewards package including a competitive salary
• Minimum 3 weeks of vacation and a flexible benefits plan
• Generous company matched pension and share purchase programs
• Career growth and continuous learning & development opportunities

About the Company

TELUS Health is an IT leader in Canada focused on the health sector. We leverage leading-edge technology to empower individuals to live their healthiest lives and aim to improve the way information is used along the continuum of care to better the health of citizens.