Medical Office Assistant

Responsibilities

• Welcome clients professionally at reception and answer internal phone calls
• Manage patient files, including data entry, filing results, and following up on missing documentation
• Process client payments and manage the daily cash register balance
• Coordinate with physicians and medical staff to prepare patient files according to established protocols
• Respond to client requests with high levels of courtesy, confidentiality, and professionalism
• Collaborate with internal departments to optimize service delivery and ensure smooth clinic operations

Requirements

• High school diploma
• 1 to 2 years of experience in an office or similar administrative role
• Bilingualism in English and French (spoken and written)
• Proficiency in Microsoft Office (Outlook, Excel, Word)
• Strong organizational, multitasking, and detail-oriented skills
• Excellent customer service orientation and team spirit

Preferred Qualifications

• Previous experience working in a medical or clinical environment
• Formal training in medical secretarial work or general secretarial studies

Benefits

• Comprehensive total rewards package including a competitive salary
• Minimum of 3 weeks of vacation and a flexible benefits plan
• Generous company matched pension and share purchase programs
• Opportunities for career growth and continuous learning and development

About the Company

TELUS Health is an IT leader in Canada focusing on the health sector. Our mission is to improve the way information is used along the continuum of care to better the health of citizens in Canada and selected countries through innovative technology solutions.