Medical Office Assistant

Responsibilities

• Welcome clients professionally at reception and answer internal phone calls
• Manage patient files, including data entry, filing results, and following up on missing documentation
• Process client payments and manage daily cash register balancing
• Coordinate with physicians and medical staff to prepare patient files according to established protocols
• Respond to client requests with high levels of courtesy, confidentiality, and professionalism
• Ensure smooth clinic operations by working closely with the coordinator to respect appointment times
• Communicate with internal departments to optimize service delivery and process efficiency

Requirements

• High school diploma
• 1 to 2 years of experience in an office or similar administrative role
• Bilingualism in English and French (spoken and written)
• Proficiency in Microsoft Office (Outlook, Excel, Word) and strong computer skills
• Meticulous, methodical, and detail-oriented approach to task management
• Strong organizational skills and the ability to work autonomously

Preferred Qualifications

• Previous training in medical secretarial work or general secretarial work
• Prior experience working within a medical clinic or healthcare environment

Benefits

• Comprehensive total rewards package including competitive salary and bonus structures
• Minimum of 3 weeks of vacation and a flexible benefits plan
• Generous company matched pension and share purchase programs
• Career growth and continuous learning and development opportunities

About the Company

TELUS Health is an IT leader in Canada focusing on the health sector. Our mission is to improve the way information is used along the continuum of care to better the health of citizens in Canada and selected international markets. We are a people-focused, purpose-driven team dedicated to innovating through technology to create remarkable human outcomes.