Medical Information Specialist

Responsibilities

• Triage and respond to drug information inquiries from healthcare professionals and patients
• Identify and intake adverse events and product quality complaints in compliance with SOPs
• Translate English documents into target languages and vice-versa for written or verbal responses
• Utilize medical writing skills to develop adverse event narratives and custom inquiry responses
• Critically evaluate medical literature to research and develop information for dissemination
• Coordinate with Quality Assurance and Regulatory Affairs regarding quality-related complaints
• Support miscellaneous projects including market research and sales training

Requirements

• Life Sciences or healthcare degree (or equivalent)
• Strong clinical background
• Excellent verbal and written communication skills
• English fluency (mother tongue level)
• Strong translation skills
• Ability to work US hours (9-hour shifts between 2pm and 2am CET, Monday-Friday)
• Legal eligibility to work in the EU, UK, or specified Third Countries

Preferred Qualifications

• Master of Science (MSc) in Life Sciences or healthcare (e.g., Pharmacy, Biomedical Sciences)
• Experience in Medical Information, Call Centers, or the pharmaceutical industry
• Proficiency in Medical Information Management Systems or Safety Databases
• Experience in medical writing

About the Company

EVERSANA is a global life sciences services company dedicated to creating a healthier world. With a team of over 6,000 employees, we provide next-generation commercialization services to more than 670 clients, ranging from biotech start-ups to established pharmaceutical companies. We pride ourselves on being a Great Place to Work and fostering an inclusive culture that prioritizes patient impact.