Massage Therapist

Responsibilities

• Provide professional massage treatments in accordance with Tenaya Stone Spa protocols and certification practices
• Perform all spa treatments and services as defined by the position
• Properly apply oils, lotions, and other appropriate products to guests
• Maintain equipment and use products cost-effectively
• Uphold sanitation and sterilization standards as directed by law and spa policies
• Perform prep work, including cleaning and restocking treatment rooms
• Actively promote spa treatments, services, retail products, and special promotions
• Handle guest questions and concerns professionally to ensure complete satisfaction
• Attend mandatory training to maintain knowledge of current spa policies and trends

Requirements

• Must be at least 18 years of age
• Must hold and maintain a valid California Massage Therapist license
• Previous experience in a spa or hotel environment
• Strong verbal communication skills
• Excellent guest service skills and enthusiasm
• Ability to handle sensitive situations independently using service recovery methods
• Knowledge of the Disneyland Resort and surrounding area

Preferred Qualifications

• Previous leadership experience in a spa environment
• Basic computer knowledge

About the Company

The Walt Disney Company is a leading diversified international family entertainment and media enterprise. At the Disneyland Resort, cast members play an integral part in bringing Disney magic to life for thousands of guests every day through creativity, technology, and innovation.