Martech Product Manager

Responsibilities

• Support the Martech squad in delivering enhancements for marketing technology, ensuring alignment with business objectives and user needs.
• Assist in building platform capabilities and monitoring KPIs to measure the success of initiatives.
• Collaborate with engineering, data, and marketing partners to specify feature details, create user stories, manage scrum ceremonies, and drive Agile delivery and UAT.
• Provide data-backed recommendations across multiple concurrent projects and assist in designing product testing strategies.
• Help prioritize and manage trade-offs to ensure successful delivery of features to production.
• Create and maintain product documentation, including user guides and release notes.
• Build strong partnerships with controls and governance teams to deploy effective solutions in a regulated industry.
• Drive user adoption and satisfaction through effective communication and training programs.

Requirements

• Bachelor's degree, ideally in a Business-related area.
• Experience in a related role, with focused experience in martech.
• Strong organization and project coordination skills with familiarity using Agile methodologies.
• Ability to work collaboratively within cross-functional teams with excellent verbal and written communication skills.
• Strong analytical skills to help identify and resolve issues effectively.
• Ability to adapt to change in a fast-paced, innovative environment.

Preferred Qualifications

• Experience supporting relationships with external partners.
• Diligence in assisting with budgets and financials.
• Experience within fintech or a regulated industry.

About the Company

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals, and institutional investors. Our Marketing & Communications teams shape the firm’s brand and protect its reputation globally, using data and analytics to deliver best-in-class customer experiences.