Martech Product Manager - Associate

Responsibilities

• Support the Martech squad in delivering enhancements for marketing technology, ensuring alignment with business objectives and user needs.
• Collaborate with engineering, data, and marketing partners to specify feature details, create user stories, and manage scrum ceremonies.
• Drive Agile delivery and User Acceptance Testing (UAT) to ensure high-quality product releases.
• Provide data-backed recommendations and assist in designing product testing strategies.
• Help prioritize features and manage trade-offs to ensure successful production delivery.
• Create and maintain product documentation, including user guides and release notes.
• Build partnerships with controls and governance teams to deploy solutions within a regulated industry.
• Drive user adoption and satisfaction through effective communication and training programs.

Requirements

• Bachelor's degree, ideally in a Business-related area.
• Proven experience in a related role with a specific focus on martech.
• Strong organization and project coordination skills with expertise in Agile methodologies.
• Ability to work collaboratively within cross-functional teams.
• Excellent verbal and written communication skills for stakeholder engagement.
• Strong analytical skills to identify and resolve issues effectively.
• Ability to adapt to change in a fast-paced, innovative environment.

Preferred Qualifications

• Experience supporting relationships with external partners.
• Experience assisting with budgets and financials.
• Experience working within the fintech or a highly regulated industry.

About the Company

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals, and institutional investors. Our Marketing & Communications teams shape the firm’s brand and protect its reputation globally, using data and analytics to deliver best-in-class customer experiences.