Market Manager

Responsibilities

• Achieve monthly revenue goals through new customer acquisition and growing existing accounts
• Secure commitment of independent coffee shop owners and onboard them to Odeko’s local supply delivery service
• Leverage Odeko’s data-driven prospect database to develop new client relationships
• Own customer relationships pre and post sales, focusing on retention, expansion, and in-person cafe visits
• Work closely with Operations and Support to resolve day-to-day issues quickly
• Keep meticulous records in HubSpot CRM to report activity and conversations
• Collaborate with vendor partners at local coffee events and conduct sampling campaigns
• Serve as primary liaison between customers and internal teams, advocating for enhancements based on feedback
• Continually develop knowledge of local and national specialty coffee industry trends

Requirements

• 2+ years of relevant sales, account management, business development, or local coffee community leadership experience
• Experience discovering and closing sales opportunities and building client relationships
• Bilingual in English and Spanish
• Self-directed and comfortable in a constantly evolving environment
• Experience successfully managing a pipeline to achieve revenue targets
• Experience delivering client-focused solutions based on customer needs
• Passion for coffee and small business; a background in coffee is a bonus

Benefits

• Fast-paced environment with growth opportunities
• Competitive compensation, healthcare benefits, and equity opportunity
• Additional perks available upon request

About the Company

Odeko is the all-in-one operations and technology partner to more than 20,000 independent coffee shops, cafes, and food establishments. Through the Odeko web portal and mobile app, customers can purchase supplies, track ordering trends, finance equipment, and access insurance. Odeko is on a mission to develop technology to champion neighborhood cafes and small businesses.