Manufacturing Team Assistant

Responsibilities

• Provide high-quality administrative and secretarial support to the VP of Manufacturing and on-site teams
• Act as the professional first point of contact for visitors and support reception coverage
• Manage email correspondence, stakeholder enquiries, and calendar coordination
• Support onboarding activities and deliver training on timekeeping systems like Kronos
• Maintain communication boards, signage, and labelling across the shop floor
• Manage document control processes, including filing, archiving, and record keeping
• Update and verify payroll and timekeeping data, acting as a point of contact for payroll queries
• Raise and track helpdesk requests and manage purchase orders and expenses

Requirements

• Demonstrated experience in administration, coordination, or a similar support role
• Experience in reception or customer-facing environments with a professional manner
• Strong communication and interpersonal skills to build relationships across all levels
• Excellent organisational skills and the ability to manage competing priorities
• High attention to detail, particularly regarding data and documentation
• A flexible, resourceful, and team-oriented mindset

Preferred Qualifications

• Experience with payroll or timekeeping systems (e.g., Kronos)
• Exposure to ERP systems such as Oracle or SAP
• Experience coordinating corporate events or team activities
• Strong MS Office and general computer literacy skills

About the Company

Cochlear is the global market leader in implantable hearing solutions. Our mission is to help people hear and be heard by developing world-leading medical devices. We provide innovative solutions that empower people to connect with others and live full, active lives.