Manager, Warehouse Operations Outbound

Responsibilities

• Provide leadership and direction in a high-volume outbound B2C small parcel environment
• Supervise and coordinate activities related to picking, packing, shipping, and fulfillment
• Plan, schedule, and coordinate departmental activities to meet sales orders and inventory requirements
• Maintain a safe, effective, and orderly work environment in compliance with OSHA and company policies
• Monitor and manage team member performance, including training and administering counseling
• Drive productivity and reduce costs within the department
• Collaborate with global logistics and external shipping services to ensure on-time delivery
• Manage workflow to meet planned productivity standards and oversee 3rd party vendor activities
• Document and maintain all warehouse procedures related to receiving, picking, packing, and shipping

Requirements

• 3 to 5 years of supervisory warehouse experience in an automated environment
• Excellent organizational and managerial skills
• Excellent written and oral communication skills
• Proficiency in Microsoft Office Suite (Word, Excel) and Google Office
• Ability to work extended hours and weekends

Preferred Qualifications

• Bachelor’s Degree in Business Management or a related field

Benefits

• Medical, dental, vision, and basic life insurance programs
• 401(k) plan eligibility
• Paid Time Off and Paid Sick Leave
• Paid holidays
• Potential for Restricted Stock Units and annual bonuses based on performance

About the Company

iHerb is on a mission to make health and wellness accessible to all. As the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, we ship over 50,000 products from over 1,800 brands to customers in more than 180 countries.