Manager, Supportive Service Specialist

Responsibilities

• Develop knowledge of RI DHS TANF requirements and maintain a reduced caseload to maximize participant support
• Ensure achievement of contract deliverables and high-quality service provision
• Provide individualized supervision to staff to support participant success and employee development
• Interpret contract and application language for verification of support services
• Maintain tracking systems to monitor distributed supportive services
• Develop partnerships with external partners to reduce barriers for participants
• Implement workshops that support participant success
• Participate in funder and organizational reporting to ensure compliance

Requirements

• Bachelor's Degree or equivalent work experience
• 1-3 years of experience in workforce development
• Strong customer service and listening skills
• Proficiency in Microsoft Office software
• Excellent organizational and time-management skills
• Ability to work independently and as a team player

About the Company

Equus Workforce Solutions is a leading provider of workforce development services in North America, focusing on the development, design, and delivery of demand-driven workforce solutions.