Manager - Support and Operations

Responsibilities

• Manage vendor onboarding and provide vendor payment support for global AWAL teams
• Coordinate partner onboarding for key partners in South Asia and South East Asia, including account and banking setup
• Support audio release operations for partners in target regions in collaboration with global operations teams
• Assist AWAL partners with navigating internal processes and systems
• Collaborate with internal departments to optimize workflows and delivery timelines

Requirements

• 3–5 years of professional work experience, preferably in operations or coordination roles
• Bachelor’s degree (preferred in Marketing, Operations, or a related field)
• Strong attention to detail and exceptional organizational skills
• Ability to manage high-volume, deadline-driven workflows effectively
• Analytical mindset with the ability to identify and act on operational trends
• Excellent communication and coordination skills

Benefits

• Opportunity to join a vibrant global community and channel your passion daily
• Modern office environment designed to empower your best work
• Investment in your professional growth and continuous development
• A platform to champion positive change and contribute to social impact, diversity, equity, and inclusion initiatives

About the Company

AWAL is a global music company that provides artists with the tools, services, and independence to build long-term careers. As part of the Sony Music family, we empower creators to own their work while providing world-class support and global reach.