Manager, Sales Assist

Responsibilities

• Lead, coach, and inspire a high-performing team of 10+ Sales Assist Representatives
• Drive the team to meet and exceed revenue and customer growth goals
• Identify and run high-impact programs and experiments to improve conversion and expansion
• Recruit, hire, and onboard top sales talent
• Coach and develop your team through regular feedback, chat reviews, and deal reviews
• Partner with stakeholders across sales, growth, and data to translate insights into scalable workflows
• Oversee forecasting, reporting, and operational inspection using tools like HubSpot and Gong
• Champion the voice of the customer to product and go-to-market teams

Requirements

• Located in India and able to work 5:00 pm - 1:00 am IST
• 6+ years of SaaS growth sales or upsell experience
• 2+ years of experience leading and developing high-performing sales or upsell teams
• Experience with horizontal platforms, AI, or automation solutions
• Ability to engage with both technical and business audiences (APIs, integrations, compliance)
• Experience designing and operationalizing growth programs or GTM experiments
• Strong understanding of segmentation, routing, scoring, and prioritization
• Experience working with global or distributed teams

About the Company

Zapier builds and uses automation every day to make work more efficient, creative, and human.