Manager, Revenue Operations

About the Company

Blacksmith builds infrastructure to run CI workloads faster and cheaper by operating a global fleet of bare-metal machines. They orchestrate tens of millions of Firecracker VMs each month for over 3,000 companies and are expanding their platform into agent sandboxes and background coding agents.

Responsibilities

• Build the operational foundation for a fast-scaling GTM team
• Own and operate core GTM systems including Salesforce, sales engagement, marketing automation, and BI tools
• Translate GTM requirements into scalable workflows and automations across Sales, Marketing, Partnerships, and CS
• Build dashboards and analytics to surface insights on pipeline health, funnel conversion, and forecast accuracy
• Support forecasting cadences, quarterly planning, and coverage modeling
• Drive strategic GTM programs including segmentation, territory models, and capacity planning
• Ensure data governance and system health across accounts, contacts, and opportunities
• Partner with Product, Engineering, and Finance to align pricing, packaging, and ARR definitions

Requirements

• 5–8 years of experience in Revenue Operations, Sales Ops, GTM Systems, or Strategy
• Experience in a high-growth SaaS or infrastructure/devtools company
• Hands-on expertise with Salesforce (admin and architecture preferred)
• Experience with sales engagement tooling (e.g., Outreach, Apollo) and marketing automation
• Proficiency with forecasting or BI tools (Tableau, Metabase, Hex, Looker, or similar)
• Strong strategic and analytical instincts with the ability to model complex GTM scenarios
• Systems thinking and execution ability to design scalable processes
• High ownership and comfort with ambiguity in a startup environment

Preferred Qualifications

• SQL proficiency or strong analytics fluency
• Experience supporting Enterprise and Digital Native segments simultaneously
• Prior work with usage-based pricing models or cloud cost data
• Familiarity with developer tools, CI/CD pipelines, or DevOps workflows
• Experience building RevOps from early stage to scale