Manager, Research and Insights

Responsibilities

• Support the Director of Research and Insights to embed data and insights across the organization
• Translate research and data into clear, actionable insights using internal sources, third-party tools, and thought leadership
• Design and manage primary and secondary research projects, including survey design and execution
• Analyse and synthesise data to tell compelling stories about fans, live music, and brand opportunities
• Build and manage relationships with external research vendors

Requirements

• Proven experience in market research and/or consumer insights (client or agency side)
• Strong knowledge of both qualitative and quantitative methodologies, including end-to-end project experience
• Skilled at turning data and metrics into meaningful narratives and stories
• Proficiency in Q, SPSS, DisplayR, or equivalent statistical software
• Experience with social listening platforms
• Excellent written and verbal communication skills with a strong analytical mindset

Preferred Qualifications

• Experience in both B2B and B2C research
• Background working across multiple industries
• Proficiency in data visualisation tools for dashboarding and reporting

Benefits

• Access to impressive employee benefits including tickets to shows and festivals
• Unlimited annual leave
• Beautiful office space in Farringdon, London, featuring a basement games room and onsite gym
• Complimentary coffee bar with a barista and heavily subsidised lunch options
• Regular staff events, including speaker sessions and open mic nights

About the Company

Live Nation Entertainment is the world’s leading live entertainment company, comprising global market leaders such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. We power the live music experience for over 90 million fans annually through our global network of promotions, ticketing, and artist management.