Manager, Relationship Managers (SMB)

Responsibilities

• Hire, onboard, and coach Relationship Managers across the Small Business / Scale segment
• Develop reps into strong consultative sellers capable of positioning AI-powered capabilities
• Own team revenue numbers, including renewals, expansion, and pipeline generation
• Establish forecasting discipline, deal inspection, and operational rigor
• Partner with Product, Enablement, and RevOps to support AI-driven GTM changes
• Coach reps to sell outcomes and business impact of AI

Requirements

• 2 years of Sales Management experience
• Experience selling SaaS solutions in a quota-carrying environment
• Experience managing and developing revenue-owning individual contributors
• Strong coaching and talent development skills
• Ability to forecast and operate with rigor at scale

Preferred Qualifications

• Experience in Small Business, Scale, or Commercial sales motions
• Exposure to selling technical or AI-enabled products
• Familiarity with structured sales methodologies like MEDDPICC or Command of the Message
• Experience helping customers adopt new technology

Benefits

• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Regular compensation reviews
• Flexible paid time off policy
• Paid Parental Leave Program
• 401k plan & match
• In-office bicycle storage
• Fun events for employees, friends, and family

About the Company

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences through high-performing AI models.