Manager, Product Design

Responsibilities

• Define and own the product design vision, setting the bar for quality, coherence, and craft across platforms
• Design with systems in mind by creating scalable patterns, components, and principles
• Build deep user empathy by engaging directly with franchisees to understand real-world challenges
• Use research and data—including interviews, usability studies, and experiments—to inform and validate design decisions
• Leverage AI tools to accelerate design exploration, rapid prototyping, and idea validation
• Lead, mentor, and develop a high-performing product design team
• Influence cross-functional partners through strong thinking, storytelling, and collaboration

Requirements

• 5+ years of product design experience, including ownership of complex platform or system-based products
• Proven experience leading and developing empowered design teams
• A strong portfolio demonstrating design systems ownership, interaction design, and visual craftsmanship
• An AI-first mindset with enthusiasm for how AI can enhance design workflows and outcomes
• Ability to influence and build alignment across product, engineering, and business partners

Preferred Qualifications

• Experience in restaurant technology, QSR, or franchise environments

Benefits

• Insurance Plans (Medical, Life)
• 401K
• Competitive bonus opportunities
• Mobility allowance
• Tuition reimbursement
• Company holidays
• Volunteering time

About the Company

Subway Headquarters is a dedicated team of professionals supporting thousands of franchisees around the globe. We are building the central command center for our franchisee network, focusing on growing profitability, strengthening our brand, and creating long-term value.