Manager, People Support – APAC Leader

Responsibilities

• Lead and develop a high-performing APAC Tier I people operations team in a fast-paced environment
• Shape and refine the People Support strategy to maximize efficiency, scalability, and employee experience
• Own day-to-day operational performance, including SLAs, KPIs, case volumes, and quality metrics
• Drive continuous improvement initiatives by digitalizing, automating, and standardizing complex HR processes
• Partner with HRBPs, COEs, and business leaders to align priorities and deliver integrated solutions
• Manage workforce planning and capacity to meet changing organizational needs and global demand
• Curate and maintain HR knowledge content to ensure a simple and intuitive employee experience

Requirements

• Bachelor's degree from a regionally accredited four-year college or university
• 6–8 years of relevant experience in HR operations, shared services, or service delivery
• Proven track record of leading teams and engaging cross-functionally
• Strong understanding of tiered HR service delivery models and shared services best practices
• Demonstrated success in automating processes and enhancing employee experiences through tech-enabled solutions
• Strong analytical, problem-solving, and project management capabilities
• Excellent communication and presentation skills for interacting with executive leadership
• Ability to thrive in ambiguous, fast-changing environments and support global time zones

Preferred Qualifications

• Experience with Workday and ServiceNow Case Management
• Knowledge of HR functional policies and practices
• Prior experience in the manufacturing industry
• Hands-on experience leading large-scale digitalization and automation transformation efforts

About the Company

Sandisk understands how people and businesses consume data and relentlessly innovates to deliver solutions that enable today’s needs and tomorrow’s next big ideas. With a rich history of groundbreaking innovations in Flash and advanced memory technologies, our solutions have become the beating heart of the digital world.