Manager on Duty

Responsibilities

• Create an inspiring team environment with an open communication culture
• Motivate team members to meet Burke Williams standards for performance and dress code
• Monitor team performance through training, feedback, and coaching
• Resolve team and guest conflicts through active listening
• Oversee day-to-day operations including opening/closing, cash reconciliation, and scheduling
• Ensure facility safety and efficiency
• Inspire the team to create memorable guest experiences

Requirements

• Passion for connecting with guests and team members
• Ability to make quick, relevant decisions in unique situations
• Creative problem-solving skills
• Desire for an active, hands-on leadership role rather than a desk job

Benefits

• Competitive compensation plus commission, bonuses, and incentives
• World-class wellness program including complimentary massages and chiropractic care
• Generous employee discount on H2V skincare line
• Medical, dental, and vision benefits
• 401K retirement plan
• Career growth and development coaching

About the Company

Burke Williams is a leader in the wellness industry, having introduced the original day spa in 1984. We provide a luxurious sanctuary across eleven locations in California, offering signature facials, massages, and nail care to help guests disconnect and revitalize.