Manager of Graduate and Seminary Academic Advising

Responsibilities

• Provide strategic and operational leadership for the Academic Advising team dedicated to Graduate and Seminary student populations.
• Supervise, hire, train, and mentor a team of Advising Specialists, including conducting performance evaluations.
• Lead strategic planning, metrics tracking, and assessment regarding student-advisor interactions and student persistence.
• Implement best practices and align unit policies with current research on student retention and completion.
• Act as a primary liaison for Program Directors and Department Chairs to resolve complex academic policy questions.
• Partner with the Registrar, Admissions, and Faculty on cross-functional projects and student services.
• Maintain a direct student caseload, performing degree planning and proactive outreach.
• Serve as a second-tier point of contact for complex learner concerns and escalation support.

Requirements

• Master's degree.
• Demonstrated progressive leadership experience in academic advising or higher education administration.
• Proven experience in a supervisory or lead capacity.
• Deep understanding of the unique lifecycle and needs of online learners.
• Exceptional interpersonal skills with the ability to navigate complex organizational hierarchies.

Benefits

• Health insurance.
• Retirement plans.
• Generous time off package.

About the Company

Bethel University is a leader in Christ-centered higher education based in St. Paul, Minnesota. With approximately 4,700 students from 50 states and 32 countries, Bethel offers bachelor's and advanced degrees in nearly 100 fields through both classroom-based and online programs.