Manager, GSS Compensation and Benefits

Responsibilities

• Lead benefits and compensation administration activities within a Global Shared Services model to support U.S.-based Human Resources functions.
• Manage day-to-day compensation operations, including market analysis, salary actions for non-executive employees, and resolving inquiries.
• Administer sales incentives and the Annual Incentive Plan (AIP), including calculations and earnings validation.
• Support annual merit cycles and non-executive salary planning processes.
• Supervise and direct operational staff, including Benefits Analysts, managing work allocation, quality assurance, and performance against KPIs/SLAs.
• Oversee 401(k) administration, tuition reimbursement, and health and welfare vendor management.
• Maintain SOPs, internal controls, and audit documentation for recurring annual processes.

Requirements

• 7-10 years of experience in Compensation operations; experience with Benefits is preferred.
• Proven experience managing or leading operational teams.
• Required experience supporting U.S.-based HR processes.
• Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field preferred.
• Fluency in English (written and verbal) is required.
• Strong analytical, problem-solving, and data management skills.
• Proficiency in HR systems (e.g., SuccessFactors) and Microsoft Office, particularly Excel.

Preferred Qualifications

• Experience working within a Global Shared Services or delivery-oriented environment.
• Strong working knowledge of U.S. benefits administration.

Benefits

• Competitive salary and benefits.
• Growth opportunities through best-in-class training, leadership training, and mentorship.
• Team member benefit programs focusing on wellness, financial health, and lifestyle management.
• A culture of diversity, equity, and inclusion.

About the Company

Wyndham Hotels & Resorts is the world’s largest hotel franchising company, with approximately 9,200 hotels across more than 95 countries. We are dedicated to our mission of making hotel travel possible for all, supported by a unique "Count on Me" culture built on integrity, accountability, inclusivity, caring, and fun.