Manager Franchise Performance

Responsibilities

• Act as a strategic liaison between Subway and franchise owners to drive profitability, brand integrity, and operational excellence.
• Evaluate assigned restaurant portfolios to identify opportunities for sales growth, cost control, and profit management.
• Coach, influence, and motivate franchisees through periodic business reviews and the implementation of brand initiatives.
• Provide guidance on equipment and design for new, relocated, or remodeled stores to maximize efficiency and guest experience.
• Support franchisee expansion and provide training during ownership transitions.
• Ensure brand standards are consistently communicated and enforced across all assigned locations.

Requirements

• Bachelor's degree in Business, Communications, Hospitality, or a related field.
• 5+ years of multi-site restaurant experience (managing 20+ units) or 3+ years of large-format food retail leadership.
• Proven experience in Area or Portfolio Management with the ability to interpret P&L statements.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Valid driver's license and a strong willingness to travel frequently between restaurant locations.
• Knowledge of HACCP (Hazard Analysis and Critical Control Points) standards.

Preferred Qualifications

• Previous experience working within a franchise model.
• Strong commercial acumen and market awareness.
• Demonstrated ability to manage complex problem-solving and change management in a fast-paced environment.

Benefits

• Competitive paid time off.
• Performance-based rewards and recognition.
• Paid company holidays.
• Reimbursements for various insurance plans.
• Ongoing learning opportunities and professional development tools.
• Team events and office activities.

About the Company

Subway is the world's leading sandwich brand, dedicated to growing franchisee profitability, brand relevance, and long-term value. We operate with a meritocratic mindset, empowering our people to think and act like owners while maintaining the highest standards of integrity and innovation.