Manager, Executive Support

Responsibilities

• Deliver daily executive-level support to the University President and other senior leadership.
• Expertly coordinate the President's calendar, resolving conflicts with independent judgment and tact.
• Manage incoming communications including email, postal mail, and telephone inquiries.
• Coordinate complex travel logistics, conducting research to ensure maximum efficiency.
• Maintain databases to provide ad-hoc reports from calendar and meeting data.
• Identify and implement process improvements and systems to streamline office operations.
• Support presidential meetings with high-level preparation, coordination, and follow-through.
• Maintain a confidential, service-oriented environment for all internal and external stakeholders.

Requirements

• Bachelor’s degree or equivalent.
• Minimum 3 years of related professional experience.
• Demonstrated success in managing office operations.
• Exceptional organizational skills and the ability to exercise high-level diplomacy and problem-solving.
• Strong verbal and written communication skills.
• Proficiency with office computer applications.
• Ability to maintain strict confidentiality and discretion.
• Flexibility to work early mornings, evenings, or weekends when requested.

Preferred Qualifications

• Prior experience supporting an executive-level office or high-ranking official.

About the Company

Columbia University is a leading research university located in New York City, dedicated to excellence in education, research, and service to the global community.