Manager, End User Technology

Responsibilities

• Oversee end-user technologies to ensure operational stability, integrity, and efficiency across the organization
• Lead the engineering of solutions for laptops, desktops, VDI/VDA, SCCM, Intune, and O365
• Develop and manage standards for corporate and retail devices, including application packaging and OS deployment
• Support mobile strategy by managing MDM technologies and device consolidation
• Leverage AI and automation tools to enhance productivity and proactively remediate device issues
• Lead engineering and support for conference room technology, including AV systems and collaboration tools
• Collaborate with InfoSec to ensure device security, software patching, and compliance with security audits
• Mentor engineering teams and provide technical expertise to L1, L2, and L3 support teams

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field
• 7+ years of experience in end-user computing, desktop engineering, or IT infrastructure
• 3+ years in a senior or leadership capacity
• Deep technical expertise in Windows and macOS operating systems
• Proven experience with SCCM, Microsoft Intune, Autopilot, and Microsoft 365 (O365)
• Experience with VDI/VDA environments (such as Citrix, VMware Horizon, or AVD)
• Strong knowledge of MDM platforms (e.g., Jamf, Workspace ONE) and mobile operating systems (iOS, Android)
• Proficiency in scripting and automation using PowerShell, Bash, or Python

Preferred Qualifications

• Industry certifications such as Microsoft 365 Certified: Endpoint Administrator Expert, ITIL, MCSE, or CompTIA A+/Network+

Benefits

• Competitive pay and performance-based rewards
• Generous benefits supporting mental, physical, and financial wellness
• Employee discounts on beautiful collections and access to exclusive sample sales
• Professional growth opportunities, including on-demand executive coaching
• Opportunities to give back through the Tory Burch Foundation and paid volunteer days

About the Company

Tory Burch is an American luxury lifestyle brand founded in 2004. Anchored in the casual elegance of American sportswear, the brand's collections include ready-to-wear, handbags, footwear, accessories, jewelry, home, and beauty. Empowering women is the company’s guiding principle, reflected in its culture and the work of the Tory Burch Foundation.