Manager, Departmental Academic Operations & Administrative Services

Responsibilities

• Provide administrative, financial, and operational leadership for the Department of Applied Psychology and Human Development, the Jackman Institute of Child Study, and the OISE Psychology Clinic.
• Manage academic operations, including enrolment management, program planning, and student stipend budgeting.
• Oversee complex departmental budgets, research grants, and financial forecasting.
• Lead and manage administrative staff within a unionized environment, ensuring adherence to collective agreements and HR policies.
• Manage departmental space, facilities, and business process improvements.
• Provide strategic advice and recommendations to the Chair and Associate Chair regarding operational issues and resource management.

Requirements

• University degree in business, economics, financial management, or an equivalent combination of education and experience.
• Minimum of 5 years of experience in a senior administrative role, preferably within a university setting.
• Proven experience in academic operations, including admissions and student funding.
• Demonstrated expertise in managing complex budgets, research grants, and financial reporting.
• Experience managing staff in a unionized environment and administering human resources policies.
• Proficiency with SAP-based Administrative Management Systems (AMS), such as FIS or HRIS.
• Strong interpersonal, communication, and organizational skills with the ability to handle sensitive matters with diplomacy.

About the Company

The University of Toronto is Canada’s most dynamic and comprehensive institution of higher learning. The Ontario Institute for Studies in Education (OISE) is a global leader in graduate programs in teaching, learning, human development, and applied psychology, serving as an integral part of the University's research-intensive mission.