Manager, Data & AI Strategy

Responsibilities

• Lead the end-to-end delivery of Data & AI advisory engagements, ensuring high-quality and on-time outcomes.
• Serve as the primary point of contact and trusted advisor for client stakeholders across business and technical teams.
• Design and facilitate client workshops focused on AI strategy, use case prioritization, governance, and operating model design.
• Translate ambiguous client needs into structured problem statements, strategic roadmaps, and actionable deliverables.
• Drive the identification and prioritization of AI and data use cases aligned to business objectives.
• Direct and mentor Consultants, providing guidance, feedback, and coaching to foster a high-performance team.
• Contribute to the evolution of the Data & AI practice by developing reusable frameworks, methodologies, and assets.
• Support business development efforts, including proposals, SOWs, and identifying expansion opportunities within active accounts.

Requirements

• Bachelor's degree in Business, Computer Science, Engineering, Data Science, or a related field.
• 4–7 years of experience in consulting, specifically focusing on data strategy, AI transformation, or platform modernization.
• Proven ability to lead client-facing workstreams and manage/mentor junior team members.
• Strong understanding of data management (governance, quality, integration) and AI/analytics concepts including ML, GenAI, and LLMs.
• Exceptional storytelling and communication skills with the ability to drive executive alignment.
• Experience in structuring ambiguous problems and translating business drivers into technical solutions.

Preferred Qualifications

• Master's degree in a relevant field.
• Expertise in AI strategy, operating model design (AI CoEs), or change management for digital transformation.
• Industry expertise in Telco, Healthcare, Financial Services, or CX/BPO.
• Fluency or proficiency in French.

About the Company

TELUS Digital is an award-winning digital product consultancy and the digital division of TELUS. We design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team, we offer end-to-end expertise across Digital Product Consulting, Data & AI, Cloud Engineering, and more.