Manager - Corporate Functions Control Management

Responsibilities

• Conduct Risk and Control Self Risk Assessment (RCSA) for Corporate Functions business units
• Identify control gaps, deficiencies, and areas of heightened risk exposure, and support development of remediation activities
• Facilitate business unit risk assessment and testing activities to ensure compliance with regulatory and internal standards
• Document and project manage deliverables to completion
• Categorize controls and map to risks, including cross-BU process-control mapping
• Proactively identify high-risk areas for intervention
• Collaborate with stakeholders to support control improvements
• Compile thematic risk reporting to provide actionable insights on current risk levels, emerging trends, and root causes

Requirements

• 4+ years of professional experience, with at least 3 years specifically in Operational Risk
• Strong understanding of the operational risk management lifecycle (identification, design, testing, issue management, and remediation)
• Experience in business process design and developing end-to-end process maps
• Proficiency in conducting control design, testing, and assessments
• Strong analytical and problem-solving skills with the ability to evaluate risk scenarios
• Advanced proficiency in Microsoft Excel, PowerPoint, and Word
• Excellent communication, presentation, and interpersonal skills

Preferred Qualifications

• Bachelor's Degree in Finance, Business, Risk Management, or a related field
• Advanced degrees (MBA, MSc) or relevant professional certifications
• Exposure to data analytics, automation, or AI/GenAI use cases in risk/control environments
• Experience supporting independent control monitoring and quality assurance

Benefits

• Competitive base salaries and bonus incentives
• 6% Company Match on retirement savings plan
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible hybrid working model
• 20+ weeks paid parental leave
• Career development and training opportunities
• Access to global on-site wellness centers and confidential counseling

About the Company

American Express is a global company built on a 175-year history of innovation and a commitment to backing customers, communities, and colleagues. We operate with a strong risk mindset to uphold our brand promise of trust, security, and service.