Manager - Compliance

Responsibilities

• Support the oversight and governance of Global Financial Crimes Compliance (GFCC) operations across APAC markets.
• Coordinate, monitor, and report on financial crime related matters for all American Express products and services in the region.
• Ensure APAC markets meet Enterprise Financial Crime Risk Management Standards through close collaboration with compliance teams.
• Lead operational forecasting, planning, and resourcing requirements for APAC investigations teams.
• Oversee the quality, accuracy, and timeliness of suspicious activity reporting and sanctions/PEP/Risk screening processes.
• Monitor and assess emerging risks and regulatory changes to develop updated investigative procedures and training.
• Collect and analyze metrics regarding screening and investigations to provide regular updates to senior management.
• Support the management of supervisory and regulatory examinations and audits.

Requirements

• At least 4 years of demonstrated experience in financial crime compliance.
• In-depth knowledge of financial crime and related regulatory requirements throughout the APAC region.
• Proven experience in identifying financial crime risks, particularly within credit cards and merchant services.
• Strong analytical, investigative, and problem-solving skills.
• Excellent communication skills with the ability to maintain relationships across a complex matrix organization.
• Ability to prioritize work and manage multiple tasks in a deadline-intensive environment.

Preferred Qualifications

• Direct experience in financial crime investigations.
• Experience working within a complex matrix organizational structure.

About the Company

American Express provides the world’s best customer experience through powerful backing and integrity. The Global Financial Crimes Compliance (GFCC) function provides second-line policy, framework, oversight, and control solutions to meet legal, regulatory, and risk management mandates regarding AML, CTF, Sanctions, and Anti-Bribery and Corruption.