Manager - Compliance

Responsibilities

• Support the oversight and governance of Global Financial Crimes Compliance (GFCC) operations across APAC markets.
• Coordinate, monitor, and report on financial crime related matters for all American Express products and services in the region.
• Ensure APAC markets meet Enterprise Financial Crime Risk Management Standards through close collaboration with compliance teams.
• Lead operational forecasting, planning, and resourcing requirements for APAC investigation teams.
• Oversee the quality, accuracy, and timeliness of suspicious activity reporting and sanctions/PEP/Risk screening processes.
• Monitor and assess emerging risks and regulatory changes to develop updated investigative procedures and training.
• Collect and analyze metrics regarding screening and investigations to provide regular updates to senior management.
• Support the management of supervisory and regulatory examinations and audits.

Requirements

• At least 4 years of demonstrated experience in financial crime compliance.
• In-depth knowledge of financial crime and related regulatory requirements throughout the APAC region.
• Proven experience in identifying financial crime risks, particularly regarding credit cards and merchant services.
• Strong analytical, investigative, and problem-solving skills.
• Excellent communication skills with the ability to manage relationships with diverse stakeholders.
• Ability to work effectively in a complex matrix organization and prioritize tasks in a deadline-intensive environment.

About the Company

American Express provides the world’s best customer experience through powerful backing and integrity. Our Global Financial Crimes Compliance (GFCC) function provides essential policy, framework, and oversight solutions to meet legal and regulatory mandates across Anti-Money Laundering (AML), Counter Terrorism Financing (CTF), Sanctions, and Anti-Bribery and Corruption.