Manager Commercial Excellence/Sales Effectiveness

Responsibilities

• Provide data-driven insights and recommendations to the Sales and Marketing leadership team.
• Ensure execution analytics are a central component of business reviews.
• Derive trends, opportunities, and risks from market, CRM, and performance data.
• Implement and manage international systems including Salesforce.com, Pitcher Platform, and Closed-Loop Marketing.
• Manage local processes such as market analysis, reporting, incentive validation, and commercial onboarding.
• Lead and implement CRM and Commercial Excellence projects within the DACH cluster.
• Ensure high data quality in Salesforce regarding customer segments and sales data.
• Identify and implement process improvements and standardization.
• Conduct regular field rides to ensure the practical relevance of commercial solutions.

Requirements

• Bachelor's degree in Business, Marketing, Data Analytics, or a related field.
• At least 3 years of experience working with Salesforce.com.
• Salesforce Administrator certification (or willingness to obtain it within the first 2 months).
• Proven experience in Sales, Marketing, or Commercial Excellence.
• Strong analytical and conceptual skills with the ability to prepare complex data clearly.
• Fluency in both German and English.
• Experience in change management and the introduction of new tools or processes.
• Willingness to undertake occasional business travel.

Preferred Qualifications

• Master's degree in a relevant field.
• Experience within the Healthcare or Pharmaceutical industry.
• Proficiency in additional European languages.

Benefits

• Comprehensive onboarding program at a Top Employer.
• Diverse professional development opportunities within national and international departments.
• Attractive compensation package.
• Company pension scheme.
• JobRad® bicycle leasing.
• Various benefits promoting health, well-being, and personal development.

About the Company

Alcon is a global leader in ophthalmology, dedicated to helping people see brilliantly. We develop and manufacture innovative devices to serve the full life cycle of eye care needs, ranging from surgical equipment for cataract removal to consumer contact lens solutions. Founded in 1945, Alcon operates in 180 countries worldwide, driven by a mission to improve the lives of patients and customers through innovation and excellence.