Manager, Clinical Workflow Optimization

Responsibilities

• Lead high-impact, data-driven initiatives to align with departmental goals and provide strategic insights to executive leadership.
• Develop and manage advanced analytics platforms to provide real-time reporting on operational, financial, and clinical performance.
• Partner with operations and finance teams to design scalable solutions that optimize workflows and enhance resource allocation.
• Assess and improve departmental processes to increase productivity, reduce costs, and enhance service delivery.
• Collaborate with multidisciplinary teams to create and optimize standard operating procedures.
• Partner with central revenue cycle teams to streamline processes and monitor compliance with policies.
• Monitor key performance indicators (KPIs) and advise leadership on revenue cycle performance metrics, including EPIC processes and insurance verification.
• Identify growth opportunities through data analysis and market research to support new services and expansion initiatives.
• Oversee specific workflows for Breast Cancer Services and Metro North Occupational Health Services programs.

Requirements

• Bachelor’s degree or equivalent in education and experience.
• Four years of progressive management experience.
• Proven experience collaborating with physician practices.
• Working knowledge of the EPIC system.
• Advanced analytic skills.
• Proficiency in MS Office (Excel, Word, PowerPoint).

Preferred Qualifications

• Master’s Degree.
• Five to seven years of progressive management responsibility, with at least five years in a teaching hospital environment.
• Proficiency with Medicare/Medicaid and New York State Managed Care plans.

About the Company

Columbia University is a world-class institution dedicated to excellence in education, research, and clinical care. The Department of Radiology at Columbia University Medical Center focuses on advancing medical innovation and providing exceptional patient services through data-driven excellence and collaborative leadership.