Posted a day ago
Manager, Client Services
RokuManager, Client Services
Requirements
5-7 years advertising account management experience, Media & Entertainment or Theatrical client background, Managed service transaction experience, Programmatic knowledge preferred, People development and coaching skills
Skills
Account Management
About the role
Responsibilities
- Provide direct coaching and mentorship to Account Managers regarding skill development and career growth
- Conduct regular 1:1s to provide feedback and set individual goals
- Train team members on client relationship management and campaign strategy
- Partner with Account Managers to serve as a key point of contact for Media & Entertainment clients
- Support the execution of performance advertising solutions to meet client KPIs
- Drive incremental revenue, upselling opportunities, and revenue retention
- Oversee day-to-day operational aspects of account management and resource allocation
- Monitor performance metrics and collaborate with cross-functional teams for campaign execution
Requirements
- 5-7 years of experience in advertising media account management
- Background working with Media & Entertainment or Theatrical clients
- Experience in managed service type transactions
- Knowledge of programmatic advertising (DSPs, SSPs, DMPs, and ad exchanges) is a plus
- Proven track record of coaching and developing Account Managers
- Strong interpersonal and communication skills
- Ability to work collaboratively across departments
About the Company
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
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Roku · New York
