Manager, Business Process

Responsibilities

• Manage a portfolio of complex, high-visibility initiatives across Consumer and Core Platform products
• Drive end-to-end execution readiness by coordinating intake, requirement definition, dependency tracking, and launch activities
• Partner with Product, Engineering, and Finance stakeholders to validate financial design requirements (e.g., BRDs, FSDs, T-accounts)
• Identify, assess, and escalate risks proactively with clear mitigation strategies
• Manage dependencies across internal teams and external vendor partners to ensure alignment with delivery timelines
• Oversee testing readiness and execution, including user acceptance testing (UAT) and data validation
• Establish and maintain structured portfolio reporting, including status updates and risk tracking
• Drive process improvement initiatives to reduce rework and enhance operational efficiency across the product lifecycle

Requirements

• 5+ years of relevant experience in program management, business process management, or finance operations
• Bachelor's degree in Finance, Business, Economics, or a related field
• Strong analytical thinking and structured problem-solving skills
• Proven ability to manage multiple concurrent initiatives in a fast-paced environment
• Excellent stakeholder management and cross-functional collaboration skills
• Proficiency with JIRA, Confluence, or similar workflow and tracking systems

Preferred Qualifications

• Strong understanding of financial systems, product lifecycles, or the payments ecosystem
• Experience translating ambiguity into structured execution plans
• Demonstrated ability to influence outcomes across teams without direct authority
• Experience supporting testing cycles, including UAT and defect management

About the Company

PayPal has been revolutionizing commerce globally for more than 25 years. We create innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, empowering consumers and businesses in approximately 200 markets to join and thrive in the global economy.