Manager, Account Management

Responsibilities

• Lead a team of Mid Market Account Managers responsible for client retention and expansion
• Drive upsell and cross-sell ARR across the Mid Market segment
• Hold weekly 1-1s to review team activity, achievements, and attitude
• Present accurate forecasts to revenue leadership, marketing, finance, and legal teams
• Coach Account Managers on account mapping, territory planning, and deal-specific strategy
• Collaborate with Customer Success, Demand Generation, and Deal Desk teams
• Ensure customer satisfaction scores align with business retention strategies

Requirements

• Proven leader of Mid Market Account Management with experience in revenue growth and retention
• 3+ years of software sales leadership experience
• BA/BS degree strongly preferred
• Experience selling to C-level executives, specifically CHROs and HR personas
• Strong professional presence and business acumen

Preferred Qualifications

• Experience in Human Capital Management (HCM) sales, including compensation, talent management, or benefit technologies
• Proven track record of consistently exceeding sales team KPIs

About the Company

Payscale is the pioneer of compensation intelligence, helping organizations make smarter pay decisions that drive business performance through AI-powered technology and market data.