Manager 1, Retail Store

Responsibilities

• Deliver a world-class customer and employee experience while achieving sales goals and operational excellence.
• Manage all phases of the customer environment and team to exceed financial targets and customer satisfaction scores.
• Hire, coach, and evaluate a team of 8-12 direct reports, providing continuous performance feedback and development plans.
• Oversee in-store operations including inventory, cycle counts, cash management, and merchandising compliance.
• Analyze operational and financial reports to improve store performance and metrics.
• Ensure appropriate staffing levels through efficient scheduling and adherence to company policies.
• Leverage the Net Promoter System (NPS) to monitor customer feedback and improve the in-store experience.

Requirements

• 5-7 years of relevant work experience in retail or management.
• Ability to stand and move about the store constantly.
• Ability to lift and carry boxes up to 25 pounds.
• Availability to work nights, weekends, variable schedules, and overtime as necessary.
• Consistent exercise of independent judgment and discretion.

Preferred Qualifications

• Bachelor's Degree.
• Previous experience working at Comcast.

About the Company

Comcast brings together the best in media and technology, driving innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative businesses and create career opportunities across a wide range of locations and disciplines.