Management Staff

Responsibilities

• Oversee daily kitchen operations and dining room hospitality to ensure a premium guest experience.
• Lead, mentor, and manage team performance to foster a positive and supportive work environment.
• Manage business operations including hiring, inventory control, ordering, and production planning.
• Monitor and administer key business indicators and financial performance.
• Drive operational excellence and ensure compliance with company mission and culture.

Requirements

• Degree in Administration, Hospitality Industry, or a related field.
• Proven experience in restaurant management (experience in non-fast food environments is required).
• Strong leadership and people management skills.
• Ability to make high-impact decisions and manage complex operational facets.

Preferred Qualifications

• Experience as a Floor Supervisor or Shift Lead (for Supervisor roles).
• Experience as an Assistant Manager (for Assistant Manager roles).
• 2+ years of experience as a Restaurant Manager (for Manager roles).
• 2-5 years of experience as a Restaurant Manager (for General Manager roles).

About the Company

Shake Shack is a hospitality company dedicated to delivering exceptional food and service. We focus on creating memorable experiences for our guests through a culture of teamwork, excellence, and community.