Maitre d'Hôtel

Responsibilities

• Supervise and coordinate dining services in the restaurant and during banquet or seminar events
• Assist the Food & Beverage Manager with the daily management of restaurant and banquet operations
• Ensure the proper setup and presentation of all dining areas
• Manage guest relations to ensure high levels of satisfaction throughout their experience
• Lead, train, and motivate the service team, including assistant Maitre d'Hôtel, chefs de rang, and commis
• Oversee operational compliance, including strict adherence to hygiene and safety standards
• Manage guest billing and payments
• Coordinate closely with the kitchen team to ensure seamless service between the kitchen and the dining room

Requirements

• Proven experience in fine dining or a gastronomic restaurant
• Previous experience working in a 4 or 5-star hotel environment
• Fluency in English to effectively serve our international clientele
• Strong leadership and team management skills
• Excellent organizational skills and the ability to multitask in a dynamic environment
• High standards of personal presentation and professional rigor
• Knowledge of food hygiene and safety standards

About the Company

Accor is a global leader in hospitality, representing over 45 brands and 5,500 hotels worldwide. Join the Grand Hôtel La Cloche - MGallery Collection in Dijon, a prestigious 5-star establishment located in a majestic 15th-century building. We offer a stimulating environment where French art de vivre meets contemporary elegance, providing numerous opportunities for professional growth and career development.