Maintenance Supervisor

Responsibilities

• Ensure field employee safety and quality of service within the assigned territory
• Plan, organize, and manage service field activities to meet customer needs and company standards
• Manage the effective allocation of resources, including manpower and materials
• Conduct field education and training for the workforce
• Improve operational efficiencies by managing route schedules and callback rates
• Provide technical support to field staff or redirect inquiries to appropriate experts
• Authorize repair orders and track their completion

Requirements

• High school education required; BA/BS degree preferred or equivalent relevant work experience
• At least 7 years of relevant professional experience
• Proven experience leading teams and managing technicians
• Strong computer and technology skills
• Valid driver's license and ability to travel within the territory
• Excellent communication and leadership skills

Preferred Qualifications

• Experience within the elevator industry

Benefits

• 401(k) plan with generous company match and automatic retirement contributions
• Comprehensive medical, dental, and vision coverage starting on day one
• Three weeks of paid vacation plus paid company holidays
• Paid sick leave and wellness incentive programs
• Life insurance and disability coverage
• Tuition reimbursement and Employee Scholar Program
• Parental leave and adoption assistance

About the Company

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. Moving 2.4 billion people every day, Otis maintains approximately 2.4 million customer units worldwide. We are a global team of 72,000 people committed to safety, ethics, and quality, providing innovative solutions in more than 200 countries and territories.