Mailroom Coordinator

Responsibilities

• Sell postage supplies, weigh parcels, and advise customers on available shipping services in accordance with postal regulations.
• Provide excellent customer service by recommending economical and safe shipping options and educating customers on proper packaging.
• Process and distribute incoming packages and mail to students, faculty, and staff.
• Manage cash transactions, including making change, balancing cash drawers weekly, and maintaining accurate records.
• Oversee and train student workers and on-call clerks in mail processing and distribution.
• Receive and distribute parcels from commercial courier services and handle undeliverable mail.
• Maintain adequate postage, cash, and work supplies while updating process documentation.

Requirements

• High school diploma or equivalent with relevant experience.
• Valid driver’s license.
• Strong customer service skills and ability to interact professionally with a diverse community.
• Basic math and problem-solving skills.
• Ability to lift up to 50 pounds and stand for extended periods.
• Proficiency using computers, systems, and printers.
• Ability to work a flexible schedule and work both independently and as part of a team.

Preferred Qualifications

• Associate degree.
• Knowledge of USPS mail handling regulations.

About the Company

Connecticut College is a premier liberal arts institution dedicated to providing a transformative educational experience for its students and contributing to the broader community.