Mailroom Associate

Responsibilities

• Identify and coordinate mail according to established guidelines
• Maintain high levels of quality production to meet hourly KPIs
• Perform electronic indexing and scan processed documents
• Create and validate envelope tracking and barcodes
• Provide outbound customer service as needed
• Complete tasks in accordance with metric guidelines in a fast-paced environment

Requirements

• High school diploma or equivalent required
• 1-2 years of data entry or processing experience preferred
• Typing speed of 35-40 wpm with at least 95% accuracy
• Basic computer literacy and ability to learn new systems quickly
• Ability to lift up to 40 pounds
• Ability to work in a high-volume environment with potential for overtime, evenings, and weekends

Preferred Qualifications

• Previous experience in a digital mailroom or high-volume document processing role
• Strong attention to detail and ability to maintain confidentiality

About the Company

Firstsource is a global provider of business process management services, delivering innovative solutions across various industries including healthcare and financial services.