Mail Room & Reception Operative

Responsibilities

• Receive, record, sort, and deliver incoming and outgoing mail and deliveries
• Manage reception and front-of-house duties to ensure a professional entrance
• Coordinate with shipping vendors and facilitate courier requests, prioritizing urgent bookings
• Monitor and replenish stationery, tea-point supplies, and first aid kits
• Set up meeting rooms and provide basic AV support for events
• Manage incoming phone calls, screening and taking messages professionally
• Assist with internal communications, such as merchandise desk drops and literature distribution
• Support facilities through small office moves and fire drill procedures

Requirements

• Proven experience working in a customer-facing environment
• Experience handling post shipments and couriers
• Strong computer literacy, including Google Docs, Gmail, and Google Calendar
• Proficiency in spreadsheet management for tracking and updates
• Excellent communication skills (written and verbal) for interacting with staff at all levels
• High attention to detail and ability to work in a fast-paced environment

Preferred Qualifications

• Previous experience working in a dedicated post room
• Experience with meeting room setup and event coordination

About the Company

Warner Music Group is a global collective of music makers, tech innovators, and creatives. We are home to some of the world's premier recording labels and publishing companies, championing both emerging artists and global superstars. We value curiosity, collaboration, and commitment in everything we do.