Machine Learning Engineer III (NLP)

About the Company

Suki is a leading technology company providing AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians through its flagship product, Suki Assistant.

Responsibilities

• Enhance computational infrastructure and improve technical approaches and algorithms using NLP expertise
• Collaborate with cross-functional teams to address NLP challenges and scale the platform
• Manage and curate large datasets to ensure data quality for training and evaluation
• Monitor and analyze system performance metrics to identify optimization areas
• Incorporate innovations in NLP and Generative AI to maintain a competitive edge

Requirements

• 5+ years of Machine Learning experience
• 3+ years focused on NLP and Contextual Embeddings
• Proven record of moving at least one NLP model to an enterprise production system
• Expertise in understanding, practicing, and deploying state-of-the-art deep neural network models
• Experience building and maintaining distributed backend services for ML/AI applications
• Strong working knowledge of LLMs, including prompting, orchestration, RAG, context, and cost management
• Hands-on experience designing and implementing evaluation frameworks for LLM-based systems
• Strong grasp of CS fundamentals including algorithms, probability, data structures, and system design