LVN Healthcare Coordinator

Responsibilities

• Support high-risk patients in navigating the healthcare system to reduce ER visits and hospital readmissions
• Perform health condition assessments and initiate medication reconciliation for primary care providers
• Conduct motivational interviewing and self-management goal setting to empower patients
• Facilitate transitions of care from inpatient to outpatient settings, including establishing contingency plans
• Provide patient education and assist with post-discharge needs such as prescriptions, transportation, and DME
• Coordinate with multidisciplinary care teams, including physicians, pharmacists, and social workers, to update plans of care
• Maintain accurate and timely documentation within the electronic medical record

Requirements

• Licensed Practical/Vocational Nurse (LVN/LPN) with an active and unrestricted state license
• Current BLS certification
• 2+ years of clinical or hospital experience (physician's office, clinical, or hospital setting)
• Proven knowledge of chronic diseases, specifically COPD/asthma, diabetes, CHF, and IHD
• Proficient computer skills with experience using electronic medical records
• Strong organizational, prioritization, and interpersonal communication skills

Preferred Qualifications

• IV Certification
• Experience in patient education, motivational interviewing, or self-management goal setting
• Experience with outbound patient telecommunications
• Fluency in both English and Spanish (written and verbal)

Benefits

• Comprehensive benefits package including health plans and wellness support
• Financial benefits including 401k contribution and equity stock purchase options
• Incentive and recognition programs
• Resources for emotional and mental resilience

About the Company

Optum, part of the UnitedHealth Group family, is dedicated to helping people live healthier lives and making the health system work better for everyone. Through WellMed, we provide high-quality medical care and empower patients to achieve improved health outcomes.