Luxury Sales Consultant

Responsibilities

• Communicate the Blue Nile difference, instilling trust and confidence in our brand
• Demonstrate exceptional customer service and develop product knowledge to educate customers
• Communicate accurate information and set clear expectations for customers
• Proactively follow up on all internal and external communications
• Effectively resolve complex customer service challenges
• Help create and maintain a service culture focused on the customer
• Consistently achieve or exceed company sales and service goals
• Partner with peers and showroom management to solve problems

Requirements

• Previous retail sales or customer service experience
• High School Diploma or GED
• Jewelry experience is a plus
• Excellent interpersonal, problem solving, and time management skills
• Strong listening, written, and verbal communication skills
• Strong attention to detail and high integrity
• Ability to work in a fast-paced environment
• Strong computer, typing, and data entry skills
• Ability to stand for extended periods of time
• Flexibility to adjust to scheduling needs during peak seasons
• Authorized to work in the U.S.

About the Company

Blue Nile is passionately driven to reimagine fine jewelry experiences and disrupt the jewelry industry, celebrating all stories of love from engagements to anniversaries.