Luxury Sales Consultant

Responsibilities

• Communicate the Blue Nile difference to instill brand trust
• Demonstrate exceptional customer service and educate customers on products
• Communicate accurate information and set clear expectations
• Proactively follow up on internal and external communications
• Resolve complex customer service challenges to exceed expectations
• Build long-term customer relationships to drive business growth
• Achieve or exceed company sales and service goals
• Partner with showroom management to maintain a customer-focused culture

Requirements

• Previous retail sales or customer service experience
• High School Diploma or GED
• Jewelry experience is a plus
• Mandarin speaking preferred
• Strong interpersonal, problem-solving, and organizational skills
• Excellent listening and communication skills
• High attention to detail and integrity
• Ability to work in a fast-paced environment
• Proficiency in computer systems and data entry
• Ability to stand for extended periods
• Flexibility to work retail peak seasons
• Authorized to work in the U.S.

Benefits

• Medical, vision, and dental coverage
• 401(k) employer match
• Discretionary bonus for regular positions

About the Company

Blue Nile is a fine jewelry company dedicated to reimagining the jewelry experience and celebrating all stories of love.