Luxury Sales Consultant

Responsibilities

• Communicate the Blue Nile difference, instilling trust and confidence in our brand
• Demonstrate exceptional customer service and continually develop product knowledge to educate customers
• Communicate accurate information and set clear expectations for customers
• Proactively follow up on all internal and external communications
• Effectively resolve complex customer service challenges to exceed expectations
• Help create and maintain a service culture focused on the customer to build long term relationships
• Consistently achieve or exceed company sales and service goals
• Partner with peers and showroom management to solve problems

Requirements

• Previous retail sales or customer service experience
• High School Diploma or GED
• Jewelry experience is a plus
• Excellent interpersonal, problem solving, and time management skills
• Strong listening, written, and verbal communication skills
• Strong attention to detail and high integrity
• Ability to work in a fast-paced environment
• Strong computer, typing, and data entry skills
• Ability to stand for extended periods of time
• Flexibility to adjust to scheduling needs during peak seasons
• Authorized to work in the U.S

About the Company

At Blue Nile, we believe that love deserves better. We are passionately driven to reimagine the fine jewelry experiences and disrupt the jewelry industry.