Luxury Sales Consultant

About the Company

At Blue Nile, we believe that love deserves better. We are passionately driven to reimagine the fine jewelry experiences and disrupt the jewelry industry. From engagements to anniversaries, we celebrate all stories of love.

Responsibilities

• Communicate the Blue Nile difference, instilling trust and confidence in our brand
• Demonstrate exceptional customer service and develop product knowledge to educate customers
• Communicate accurate information and set clear expectations for customers
• Proactively follow up on all internal and external communications
• Effectively resolve complex customer service challenges to exceed expectations
• Help create and maintain a service culture focused on the customer to build long term business growth
• Consistently achieve or exceed company sales and service goals
• Partner with peers and showroom management to solve problems

Requirements

• Previous retail sales or customer service experience
• High School Diploma or GED
• Jewelry experience is a plus
• Mandarin speaking preferred
• Excellent interpersonal, problem solving, and time management skills
• Strong attention to detail and high integrity
• Ability to work in a fast-paced environment
• Strong computer, typing, and data entry skills
• Ability to stand for extended periods of time
• Flexibility to adjust to scheduling needs during peak seasons
• Authorized to work in the U.S

Benefits

• Hourly pay range of $21.00 - $25.00
• Eligible for discretionary bonus
• Medical, vision, and dental coverage
• 401(k) employer match